Email UI/UX Specialist

Role Overview

As our Email UI/UX Specialist, you'll be responsible for designing the visual experience of every email our customers receive. Working closely with our Email & SMS Marketing Specialists, Creative Team, and Ecommerce Managers, you'll transform campaign concepts into beautifully designed emails that inspire customers to open, click, and purchase. This role is equal parts designer and conversion optimizer. You'll create compelling layouts, product showcases, promotional graphics, and mobile-first experiences while ensuring every email aligns with each brand's unique identity. From product launches and seasonal campaigns to automated customer journeys, your work will directly influence millions of customer interactions each year. We're looking for someone who understands that successful email design isn't just about aesthetics—it's about guiding attention, reducing friction, and creating experiences that convert.

Key Responsibilities

• Design high-performing email campaigns across multiple ecommerce brands.
• Create visually engaging layouts for promotional, lifecycle, and automated email flows.
• Design mobile-first email experiences optimized for every device.
• Collaborate with Email & SMS Marketing Specialists to bring campaign strategies to life.
• Produce email graphics, banners, GIFs, product callouts, and promotional assets.
• Maintain consistency with each brand's visual identity and marketing objectives.
• Optimize email layouts for click-through rate, readability, and conversion.
• Work with developers to ensure designs render consistently across major email clients.
• Build reusable email design systems and component libraries.
• Assist in A/B testing layouts, creative concepts, and visual hierarchy.
• Stay current with email design trends, accessibility standards, and best practices.
• Continuously improve design workflows using AI and emerging creative technologies.

Qualifications & Skills

• 5+ years of professional graphic design or email design experience.
• Strong portfolio showcasing email marketing and digital design work.
• Expert proficiency in Figma and Adobe Creative Suite.
• Experience designing responsive, mobile-first email campaigns.
• Strong understanding of typography, spacing, color, and visual hierarchy.
• Familiarity with email marketing platforms specifically, Klaviyo.
• Basic understanding of HTML email structure and design limitations.
• Experience designing for ecommerce brands is highly preferred.
• Excellent attention to detail and production accuracy.
• Strong organizational and project management skills.

What we're looking for

• A designer who understands that great design should drive measurable business results.
• Someone with exceptional visual taste and a strong understanding of consumer behavior.
• Naturally curious about conversion optimization and customer psychology.
• Highly detail-oriented with a passion for polished execution.
• Comfortable balancing creativity with brand consistency.
• Collaborative and able to work closely with marketers, copywriters, and developers.
• Ownership mindset—you care how your designs perform after they're sent.
• Eager to learn, experiment, and continuously improve.
• Excited about AI-powered creative workflows and emerging design technologies.
• Thrives in a fast-paced, collaborative environment.

What we offer

• Opportunity to design campaigns seen by hundreds of thousands of customers worldwide.
• Work across multiple consumer brands with distinct personalities and audiences.
• Collaborate closely with ecommerce, marketing, creative, and leadership teams.
• Access to modern creative tools and AI-powered design workflows.
• Competitive salary with performance-based incentives.
• Clear opportunities for career growth and specialization.
• Modern office located in Mumbai.
• Paid time off and company-recognized holidays.
• Continuous learning and professional development.
• A culture that values creativity, ownership, and innovation.

Our hiring process

• Submit your application and portfolio.
• Introductory interview with our recruiting team.
• Portfolio review with our creative and marketing leadership.
• Practical design assessment where you'll redesign an existing ecommerce email campaign to improve both aesthetics and conversion.
• Final interview with executive leadership.
• Reference checks.
• Offer and onboarding.