eCommerce Store Manager (Shopify)

Role Overview

As an Ecommerce Store Manager, you'll own the product listings, optimization, and operational execution of one or more Shopify stores across our portfolio of global consumer brands. You'll ensure every collection, product launch, promotion, and customer journey is flawlessly executed while continuously identifying opportunities to improve conversion and revenue. This role sits at the intersection of marketing, creative, and technology. You'll work closely with each department to coordinate product launches, optimize the customer experience, monitor store performance, and ensure our websites consistently operate at the highest standard. We're looking for someone who treats an online store like a living product—not something that's simply maintained, but constantly refined through testing, data, and customer insights.

Key Responsibilities

• Manage the day-to-day operations of multiple Shopify stores.
• Execute product launches, seasonal campaigns, promotions, and product page updates.
• Build and optimize collections, navigation, landing pages, and product organization.
• Monitor inventory availability and coordinate with merchandising teams.
• Ensure pricing, promotions, product information, and content remain accurate.
• Analyze website performance, conversion rates, and customer behavior.
• Identify opportunities to improve user experience and increase revenue.
• Coordinate website updates with developers, designers, and marketers.
• Perform quality assurance testing before launches and major site updates.
• Monitor site functionality and quickly resolve merchandising or operational issues.
• Utilize Shopify apps and automation tools to improve efficiency.
• Maintain merchandising calendars and launch checklists.
• Stay informed on ecommerce trends and emerging Shopify capabilities.

Qualifications & Skills

• 3+ years of experience managing Shopify ecommerce stores.
• Strong understanding of ecommerce merchandising and conversion optimization.
• Experience with Shopify Admin and Shopify Markets.
• Familiarity with product catalog management and inventory workflows.
• Experience with analytics platforms such as Google Analytics (GA4) and Shopify Analytics.
• Understanding of SEO fundamentals and ecommerce best practices.
• Strong organizational and project management skills.
• Experience coordinating cross-functional product launches.
• Comfortable working with spreadsheets and performance reporting.
• Familiarity with Shopify apps, automation platforms, and integrations.
• Excellent written and verbal communication skills.

What we're looking for

• Someone who naturally notices opportunities to improve online shopping experiences.
• Highly organized with exceptional attention to detail.
• Data-driven and comfortable making decisions based on performance metrics.
• Strong ownership mentality—you treat the store as if it's your own business.
• Able to balance multiple priorities in a fast-paced environment.
• Collaborative and comfortable working across creative, marketing, and technology teams.
• Proactive—you identify issues before customers ever notice them.
• Passionate about ecommerce, customer experience, and continuous improvement.
• Curious about AI tools and automation that improve operational efficiency.
• Excited to help grow globally recognized consumer brands.

What we offer

• Opportunity to manage and grow multiple international ecommerce brands.
• Exposure to product launches, marketing campaigns, and high-growth consumer businesses.
• A collaborative, in-person environment where ecommerce, creative, and technology work together.
• Direct collaboration with executive leadership and brand teams.
• Competitive salary with performance-based incentives.
• Clear opportunities for advancement into senior ecommerce leadership.
• Modern office located in Mumbai.
• Paid time off and company-recognized holidays.
• Continuous learning, experimentation, and professional development.
• A culture built around ownership, innovation, and excellence.

Our hiring process

• Submit your application and resume.
• Introductory interview with our recruiting team.
• Ecommerce interview focused on Shopify operations, product listings, and conversion optimization.
• Practical assessment where you'll review one of our Shopify stores and present opportunities to improve merchandising, user experience, and conversion.
• Final interview with executive leadership.
• Reference checks.
• Offer and onboarding.